Help centre

Help centre: get answers fast

Short answers to common questions, with links to the guides and pages that explain each topic in full. If you cannot find what you need, write to [email protected].

Start free

Getting started

Register, set up your classes or batches, and add your first students.

Fees and receipts

Fee heads, part payments, numbered receipts and dues.

Attendance and timetable

Mark a class in one tap, generate a clash-free routine and plan substitutes.

Exams and report cards

Set up exams, enter marks and print report cards.

Where to look

Each product page has a short how-it-works and a list of common questions. For step-by-step help, the guides cover fees, attendance, report cards, timetables and records in detail.

Related

Questions

Common questions

How do I start?+

Choose Start free, pick the option that matches you (tutor, coaching centre or school), and follow the steps. You can add students after you register.

Is it free?+

It is free to start: up to 25 students for tutors, 50 for coaching centres and 150 for schools.

Does it work on a phone?+

Yes. It works on a phone, a tablet or a computer.

How do I add my teachers?+

Add each person as a user and give them a role. A teacher sees and marks only their own classes.

Can parents see anything?+

Parents are alerted automatically when a child is absent.

Can I send SMS or WhatsApp messages?+

SMS and WhatsApp sending from Cometstep is coming soon.

Where is my data?+

Your data stays in your school's own account and is never shown to other schools. See the security page for details.

How do I contact you?+

Write to [email protected]. We read every message.

Still stuck?

Write to [email protected] and we will help you personally.